AI Empowered Solutions
Customer Survey Buttons
Smilio A / Cancellation is a device composed of 2 connected buttons which allow to trigger an action, cancel it if necessary and capable to time-and-date-stamp staff interventions thanks to an integrated badging device.
Its design and features allow its integration in a wide range of use cases:
- Collection of customer feedback “on the spot”, evaluation of clients/employees’ satisfaction
- Alerts, reports (dysfunctions, dissatisfaction, security, etc.)
- Triggering of any type of actions (on-demand services)
- Clocking after intervention, proof of presence
Unique benefits
- Dual mode Sigfox / LoRaWAN™ wireless technology. No Wi-Fi, 3G, or Ethernet. No infrastructure work required to install it.
- Remote configuration via Downlink.
- “Proof of Presence” Technology: integrated magnetic sensor for staff time-stamping.
- Up to 6-years battery life
- Indoor or outdoor installation.
- Robust and firmly secured (vertical or horizontal fixations).
- Buttons without moving parts + antibacterial treatment = record hygiene and durability.
- Inopportune voting filtration technology.
- CE certification. Data and operations security.
- Customization: number of buttons, colors, special treatments against bacteria, UV-light, scratches.
Technical specifications
- Material: antistatic and anti-UV ABS polymer
- Box color: white
- Dimensions: 100 x 100 x 45 mm
- Weight: 200 g without batteries
- 3 LED lights for the confirmation of votes
- Battery types: 3,6 V AA Lithium Thionyle Chloride
- Hermetic (IP65) and resistant to extreme temperatures (-40°C to +60°C).
- Designed and made in France
- Main Features
- Antibacterial buttons
- Remote configurable via Downlink
- Low energy consumption
- Up to 6 years of autonomy
- Dual-mode: communicates on Sigfox and LoRaWAN networks
- 100% customizable products and services
Smilio A – Pointing is a box made up of 5 connected buttons making it possible to efficiently manage personnel interventions on remote sites: proof of presence (pointing of arrivals and departures), authentication by a unique 5-digit code.
The central button can be configured to trigger an urgent callback request or to report a problem requiring specific action. Thanks to an integrated badging device, Smilio A also validates the interventions of personnel equipped with magnetic badges. Alerts can be triggered in the event of pointing anomalies, thus making it possible to better manage emergencies (replacements, delays) and communication with the end customer. With Smilio A – Pointage , you have reliable and precise indicators to demonstrate your commitments and optimize the quality of service.
Unique advantages:
- Wireless, no wifi, no 3 / 4G, Dual-mode LoRa / Sigfox operation, 0 installation constraints
- “Proof of presence” technology: integrated sensor to time stamp personnel interventions
- Buttons without moving parts + antibacterial treatment = record hygiene and durability
- Up to 6 years of battery life (not supplied)
- Spurious vote filtering technology
- Remote configuration via Downlink
- Indoor and outdoor installation (IP65)
- Operating temperature: -25 ° C to + 70 ° C
Smilio A “Multiservices” is a signaling unit made up of 5 connected buttons allowing to interact in real time with your users.
Associated with explanatory signage, this box allows you to obtain opinions on the quality of an equipment, a service, or even to obtain answers to all types of surveys by proposing 4 choices of possible answers.
Depending on your use case, pressing a button can also signal a malfunction or more simply the need to restock on 4 predefined products.
In these different cases, the sending of an email or SMS alert can be configured on each button (to different third parties, if necessary). Thanks to an integrated badging device, Smilio A is also able to time stamp personnel interventions.
Unique advantages:
- Wireless, no wifi, no 3 / 4G, Dual-mode LoRa / Sigfox operation, 0 installation constraints
- “Proof of presence” technology: integrated sensor to time stamp personnel interventions
- Buttons without moving parts + antibacterial treatment = record hygiene and durability
- Up to 6 years of battery life (not supplied)
- Spurious vote filtering technology
- Remote configuration via Downlink
- Indoor and outdoor installation (IP65)
- Operating temperature: -25 ° C to + 70 ° C
Smilio A – Cancellation is a box made up of 2 connected buttons allowing to request an action, to cancel it if necessary and capable of time stamping personnel interventions thanks to an integrated badging device.
Placed in the most strategic locations, Smilio A can be integrated into multiple use cases by giving the opportunity to act immediately to improve its operational performance: replenishment of consumables, requests for automated interventions on site (maintenance, maintenance) , waste collection, optimization of parcel routes, call button on production lines, etc.
Unique advantages:
- Wireless, no wifi, no 3 / 4G, Dual-mode LoRa / Sigfox operation, 0 installation constraints
- “Proof of presence” technology: integrated sensor to time stamp personnel interventions
- Buttons without moving parts + antibacterial treatment = record hygiene and durability
- Up to 6 years of battery life (not supplied)
- Spurious vote filtering technology
- Remote configuration via Downlink
- Indoor and outdoor installation (IP65)
- Operating temperature: -25 ° C to + 70 ° C